About me

About me

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Ko Karen Walfisch tōku ingoa

Nō Airangi me Koterangi ōku tīpuna

Ko Ōtākou tōku wāhi motuhake

Kei Te Whanganui a Tara e noho ana

Led by experience

I work with senior leaders and teams to understand what’s really going on, make confident, pragmatic decisions, and move forward with clarity.

My experience spans more than 25 years across frontline operations, organisational systems, leadership, design, and transformation. Over that time, I’ve seen how quickly competing priorities, misalignment, and inefficient ways of working can impact confidence, quality and outcomes.

My work focuses on helping people:

  • identify what matters most, and
  • make sense of complex situations
  • create practical pathways forward.

I work on the integration and interactions between:

  • Systems
  • Operations
  • Identity
  • Structure
  • Leadership
  • Behaviour
  • Implementation

I use a range of approaches and practical tools to help people make sense of complexity, while also providing clear advice, practical steps, and delivery support where needed.

It is important to me that this is done in a way that respects the time, knowledge and effort of the people in the system.